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Focusing Competition to Enhance Productivity

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It’s a myth that the gender wage gap exists because women are not as competitive as men. A recent McKinsey study found that women negotiate as often as men for promotions and raises, a form of competition, but they receive more negative feedback when they do. Coren Apicella and Johanna Mollerstrom’s new research, published in the New York Times, shows that while women and men do sometimes compete differently, women can be just as competitive as men. Apicella and Mollerstrom report that women do shy away from some—but not all—types of competition more than men. In an experiment conducted by the researchers, women chose to compete against another person less often than was true for men, but they were just as likely to choose self-competition. Women and men were equally likely to choose to compete against themselves to improve their own previous score—and equally likely to improve their performance. Apicella and Mollerstrom also found that women were more willing to compete against other women than against men. This agrees with my own research findings on women’s relationships in the workplace, published in my book New Rules for Women: Revolutionizing the Way Women Work Together. The competitive feelings between women colleagues, which can result in unsupportive behaviors, happen for a reason: organizations actually set up women to feel competitive with one another. This happens when women see very few other women in senior leadership positions. As one of my research participants explained: You’re playing a game with men because there are so few women at the top. Because there are few slots for women, you see the successful women as your competition. You don’t really see the whole pie or all the people out there as your competition.  

What Bosses Can Do

When managers and supervisors understand the gender differences I’ve described here, they can adjust strategies, motivating women to engage in healthy competition that promotes growth and productivity. Here are some strategies:
  • Create opportunities that focus on self-improvement and mastery rather than competition with colleagues.
  • Provide feedback to female employees about their relative performance compared with male and female peers so that they can decide whether or not to compete with others.
  • Raise awareness for women about the propensity of women to shy away from conflict so that they can reflect on why they may not feel comfortable competing with others.
  • Encourage women to support other women in a caring and genuine way and openly celebrate their successes.
  • Help women create a positive mindset about competing with other women rather than against other women as a win/win approach that can encourage each to do her best.
What are your feelings about competition? What have you learned about managing women and supporting their success in the workplace? Let us hear from you.   Photo courtesy of WOCinTech Chat. CC by 2.0]]>

How Women Can Create Support from Male Colleagues in the Workplace

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Here’s an interesting story that I recently read in the Huffington Post. This real-life experience in the workplace created support from a male supervisor for his female direct report. Their experience developed from an e-mail error that they decided not to correct for a few days for the purpose of learning. Any pair of female/male colleagues could try this kind of experiment to see what happens. Here is the story: One day the male supervisor, Martin, sent an e-mail to a client from the e-mail account that he shared with his female colleague. The client sent a rude and dismissive response, which surprised Martin. This same client had never been rude or dismissive to him in past communications. Then he noticed that, by mistake, he had sent the e-mail to this client using Nicole’s signature. When he told the client that he was Martin, not Nicole, the client became very respectful and receptive to the information Martin had shared. This change in attitude surprised Martin, but not Nicole. They decided to switch their names on e-mail signatures for two weeks to see what would happen. Repeatedly, clients questioned Martin’s knowledge and experience. Martin took twice as long as Nicole to complete client consultations. In the meantime, Nicole, writing as Martin, breezed through her client calls because she did not have to convince clients that she knew what she was doing. Shocked by how clients had treated him during the experiment, Martin realized that, as a man, he has an “invisible advantage.” He then stood up for Nicole to their boss, who had complained that Nicole took too long to resolve client issues. Martin now understands what Nicole often has to deal with and is an ally. Could you use more support at work from your male coworkers? Perhaps you could run a similar experiment for a few days, creating awareness and support from a male colleague or two. As women working in predominantly male environments, we need all the support we can get. If you give this a try, let us know what happens.   Photo courtesy of Highways England. CC by 2.0]]>

Taking a Stand for Women on Boards: The Fearless Girl and the Bull

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Could a bold and creative act by the Boston-based State Street Global Advisors (SSGA) finally bring gender equity to corporate boards in the United States? When senior female executives at SSGA decided to commission the statue “The Fearless Girl,” their goal was to bring visibility to the lack of women on boards. By placing the statue in front of New York City’s iconic Bull of Wall Street in during the middle of the night prior to International Women’s Day on March 9, 2017, they hoped to spotlight this issue. Rachael Levy, writing for Business Insider, explains that the statue is part of a new campaign by SSGA to pressure companies to add more women to their boards. Levy reports that—as the third largest asset manager in the world handling $2.5 trillion in funds—SSGA wields a lot of clout and has vowed to vote against boards of companies “that fail to take steps to increase the number of women.” The SSGA executives note that, despite much industry discussion about this issue for many years, little has changed. Why does gender diversity matter? They add that gender diversity improves company performance, and gender diversity increases shareholder value. In other words, gender diversity is good for business. Associated Press reporter  Stan Choe writes that while woman have been gaining board seats, the progress is very slow. Women in the United States held 15 percent of board seats in 2015, up from 14 percent in 2014. Choe notes that, at this rate, it will take until 2055 to gain parity. He also notes that many companies have no women at all on their boards, and only 4 percent of CEOs are women. Other countries have a better record, with women holding 24 percent of board seats in Europe because of government pressure and targets. Shirley Leung of the Boston Globe notes that the placement of the Fearless Girl statue raises some important questions:

  • Why haven’t women been on equal footing?
  • Why shouldn’t they be?
  • Why does the Wall Street Bull, a decidedly masculine symbol, represent America’s economic strength?
Leung explains that for the SSGA executives, who commissioned the statue from artist Kristen Visbol, the little girl represents hope for the future and is a symbol of change. The plaque at her feet reads, “Know the power of women in leadership. SHE makes a difference.” I love this symbol of fearlessness. What are your thoughts and reactions?   Photo by vivalapenler. istock standard license]]>

Single Millennial Women Feel Pressure to Downplay Ambition

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I am surprised by the findings of a recent study showing that single millennial women who are MBA candidates in an elite program feel they must downplay their professional ambitions when in public in order to attract a marriageable male mate. I realize I should not be surprised, given the support for traditional heterosexual relationships reported by voters for Donald Trump in the recent presidential election. Joan C. Williams, writing for the Harvard Business Review, describes the strong feelings about traditional gender roles that still exist in large segments of our society. She explains, “Trump promises a world free of political correctness and a return to an earlier era, when men were men and women knew their place.” With these attitudes still deeply embedded in our society, it is no wonder that many young women feel they have to minimize their goals in public settings. An article by Valentina Zarya in Fortune reports findings from a study by the National Bureau of Economic Research. These findings show significantly different responses for single millennial women when compared to the responses of female peers in long-term relationships and to both single and partnered male peers. When they believe men are watching, single women:

  • Are noticeably less assertive and speak up less in meetings
  • Minimize their goals and lower their desired annual salary expectations from $131,000 to $113,000
  • Lower their willingness to travel from fourteen to seven days per month
  • Lower their ambition for leadership roles in the future
While the study only analyzed and reported data based on gender and relationship status, it seems likely that there are racial differences for single women that are not reflected in this report. Yes, we have come a long way, but it seems we still have a long way to go. Society still teaches that it is not acceptable to be ambitious and assertive as a woman. While I’m sure that many women will say they are not impacted by these traditional attitudes, many women are still getting the message that they must tamp down their ambitions if they want to be acceptable to men. What role models and societal influences have shaped you?   Photo courtesy of COD Newsroom. CC by 2.0]]>

When Anger and Outrage Are Useful Emotions

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Many of my female coaching clients are told in their performance feedback that they need to be “less emotional” and to “smile more.” This feedback occurs so often that my colleagues and I joke about it when we talk about the unfair feedback that our female clients receive. We often reflect together on the ways that men can express anger in the workplace, but women cannot. Men can bang their fists on the table or yell and they are seen by many as strong and passionate. By contrast, men expect women to be nice and subdued. This is even more of a problem for black women and men who are seen as militant, dangerous, or threatening when they express anger. White women are not seen as threatening or dangerous, but they do make many men uncomfortable when they get angry because they are not conforming to stereotypes of femininity. Unfortunately, these uncomfortable men are sometimes the bosses who give women lower performance ratings and tell them to smile more. Roxane Gay of the New York Times points out how these double standards in expressing anger played out in our last presidential campaign. Bernie Sanders reveled in his anger, “often wagging his finger and raising his voice.” He was seen as passionate and engaged. Donald Trump emerged as the angriest candidate from a large group of angry Republican contenders in the primary. Hillary Clinton, on the other hand, had to play by different rules. She could not raise her voice and was attacked as a “nasty woman” by Trump when she asserted strong positions. During her years in public life, she learned to smile a lot while demurely expressing strong opinions—because she had to. More recently, Senate Majority Leader Mitch McConnell demanded that Senator Elizabeth Warren sit down and stop talking in the Senate when she tried to read a letter expressing strong objections to the confirmation of Jeff Sessions to be attorney general. The next day, four men took turns reading the same angry letter without being told to stop talking. Anger is a natural human emotion. Not only is it healthy to express anger, it can also be useful. There are, of course, damaging, violent, and unproductive ways to express anger. I am not advocating for any of those modes of expression, such as destroying property, causing injury to self or others, or name calling that shuts down opportunities for dialogue. Anger can be functional and constructive. Anger is functional when it gives us the energy we need to take an action to right a wrong done to another, to have a difficult conversation, or to stand up for ourselves. Anger can give us the energy to join with others to insist on changes in our organization or community. Anger is fueling a lot of rallies and political action in our country these days. Leaders need to listen when people are angry. Angry people are trying to express strong feelings that deserve to be heard about issues that they care deeply about. In my social justice workshops, I encourage people to tune in to the world around them and find their sense of outrage, or anger, about injustices in society. It is easy to become numb to the things going on around us, to tune them out and sit on the sidelines. We are all busy. Outrage gives us energy to take action. Where is your outrage? What helps you mobilize yourself to be part of the solution instead of part of the problem?   Photo courtesy of Molly Adams. CC by 2.0  ]]>

Women Must Persist to Be Heard: What Will Work

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The spectacle of Senator Elizabeth Warren being silenced by a man in a male-dominated organization—in this case on the floor of the US Senate—was very familiar to many women. And then, as is typical, four men stood up and read aloud the same letter she had been reading—they were not silenced. Susan Chiara of the New York Times notes that “being interrupted or ignored, and being one of the few women in the room, can be both inhibiting and enraging.” Gail Collins of the New York Times quotes Senator Kirsten Killebrand, who believes that, while Senator Mitch McConnell says he silenced Warren because “she persisted,” he targeted Warren because she has been effective, and Republicans feel threatened by her. Their attempt to silence her has backfired, and both her credibility and the outrage women feel about her treatment have skyrocketed. We can now see, perhaps more clearly than ever, that we must persist to get our voices heard. Chiara notes that talking over women and shutting them down happens in most professions and “is a bi-partisan exercise.” She explains that women in the Obama White House “banded together to work on ‘amplification,’ taking care in meetings to repeat other women’s points and give women credit for ideas they had first raised.” I have written in previous articles about the price women pay when they do persist and are seen as too aggressive. I have also written about why women’s voices are needed and what leaders can do to help women get their voices heard. It’s not easy to persist, but we must in order to be heard. Let’s persist and support each other in the process in the way the women in Obama’s White House were able to do. Our contributions are important. What has worked for you?   Photo courtesy of Edward Kimmel. CC by-sa 2.0]]>

Why Retirement Is Not for Me—or for Many Women

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I have been irritated for quite some time by constant questions from friends and colleagues about when I am going to retire. Some of them even imply that I am wrong not to be retired already. I love my work and get energy, joy, and satisfaction from it. Why would I want to stop doing what is so life-giving for me? I am now in my late sixties, and a few years ago I asked my mentor, Edith Whitfield Seashore, for advice about how to deal with these annoying questions. At the time she was still working and in her mid-eighties, and she replied: “When people ask me when I am going to retire, I ask, ‘Isn’t retirement doing what you love?’ When they say yes, I reply, ‘Then I guess I’m retired.’” I loved her response then, but I still get irritated by the same constant questions. I was very interested to read a recent article by Claire Cain Miller of the New York Times citing research that shows I am not alone. Women are working longer, many by choice because they are “having way too much fun.” Some, of course, work out of necessity. Miller cites research from two new studies that draw their data from the Health and Retirement Study at the University of Michigan as well as the Census Bureau’s Current Population Survey and Survey of Income and Program Participation. The new studies show:

  • Women are more likely than in previous generations to work at almost every point in their lives
  • Women are significantly more likely to work into their sixties and seventies—often full time—because they enjoy it
  • The above is also true in most developed countries, not just in the United States
  • Nearly 30 percent of women sixty-five to sixty-nine in the United States are working, up from 15 percent in the late 1980s
  • Eighteen percent of women seventy to seventy-four work, up from 8 percent
  • Men’s employment after sixty is up, too, but not as steeply
  • Women who are college graduates are more likely to be employed in the older age groups, but the age of employment for women with no degree is increasing at roughly the same pace
Sometimes women work longer because they enjoy it, and they want to stay active and engaged in the world of work. Sometimes, of course, women work longer because of financial necessity, and they have no choice. For those who choose to keep working, some are like me and have gone back to school or trained for a new career later in life. They had the energy and desire to stay engaged or start something new. I started a PhD program at the age of fifty-five and graduated at the age of sixty-one because I felt ready for a new challenge and wanted the stimulation. I also knew I wanted to keep working, so it seemed reasonable to me to invest in an advanced degree later in life. Many women go back to school or study for new certifications or licenses in their fifties, sixties and seventies because they find it energizing to master something new and discover new ways to contribute. Other women start new businesses or services that they find fulfilling. While the women described above are choosing to work, many women have no choice. Sometimes late-life divorce, inadequate or nonexistent pensions, or financial losses such as those incurred during the great recession—when many people lost their retirement savings and homes—create the need to keep working. Sometimes people have to keep working due to high accumulated debt, even if they would prefer not to. Health problems can also force us to step out of the workforce, and life can be quite difficult for those with no savings who must rely on Social Security. Many friends and colleagues of mine who choose to keep working have, however, been forced out of their organizations and told they are “too old” to continue. Ashton Applewhite of the New York Times writes about the mix of attitudes and institutional practices that create ageism and force out people with wisdom, experience, and energy before they are ready. Those forced out often struggle to recreate themselves when they know they want to keep working, but they can if they persist. I am grateful to have my health and satisfying work as I head into my seventies. I truly feel that we have no limits if we follow our energy and our dreams. What have you discovered about how to create the next chapter of your life? Let us hear from you.   Photo courtesy of Business Forward. CC by sa-2.0  ]]>

Caroline Kennedy: Empowering Women

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What a delight to read about Caroline Kennedy’s successful tenure as the United States Ambassador to Japan! As reported by Moroko Rich in the New York Times, Caroline Kennedy, who was appointed to the position by President Barack Obama, was the first woman to hold the post in Japan, a traditionally male-dominated society. While mocked unfairly by Donald Trump during the presidential campaign, she was, in fact, a trusted and respected diplomat who managed relations well with one of our most important allies. In addition, she built strong relationships in government and business communities as well as with the broader public. Caroline Kennedy, daughter of President John F. Kennedy, will probably be remembered best in Japan for two contributions during her tenure: the central role she played in getting President Obama to make his historic reconciliation visit to Hiroshima and her encouragement to the women of Japan to keep fighting for women’s rights. Women in Japan are discouraged from working outside the home, and few women hold positions of authority in government or business. Kennedy sent notes of encouragement to a female lawmaker being taunted for speaking out for women’s rights. She held gatherings of women leaders to encourage them and spoke about empowerment at conferences. As the first woman ambassador to Japan from the United States, she was a public role model—a visible woman leader who was also a mother. Rich notes that Kennedy also supported Prime Minister Abe’s commitment to expand opportunities for women, and she sent a quiet message of empowerment to the women of Japan in many large and small ways. Public service is a long tradition in the Kennedy family. Let’s hope there is more public service in Caroline’s future! Have you been inspired by Caroline’s work? Who are some of the women leaders you admire?   Image courtesy of US Embassy Tokyo. CC by-nd 2.0.]]>

Joblessness and the “Care Chasm”: Why Women Drop Out of the Workforce

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There was a lot of focus on a dearth of middle-class jobs for men in the United States during the recent presidential election. This discussion centered on the loss of good-paying manufacturing and mining jobs for men, which have been in decline since the 1960s due to automation and globalization. Not much attention has been paid, however, to the declining number of women in the US workforce. This trend is the opposite of trends in women’s employment in other industrialized countries. What explains this difference for women in the United States? While the decline in workforce participation for working-class men began in the 1960s, the slide for women’s participation did not begin until the early 2000s. Patricia Cohen of the New York Times explains that the drop in women’s workforce participation occurred for different reasons than it did for men. During this period, women have been earning college degrees in greater numbers; also, service sector jobs, where women are traditionally concentrated, have been growing. So why have women been dropping out of the workforce? Cohen notes that we do not have the family support policies in the United States that other industrialized countries have. In fact, here “women are still the primary caregivers—for children, aging parents, and ailing relatives.” Women often cite caregiving responsibility as the reason they are unable to hold on to unstable and inflexible jobs. Cohen cites economist Nicholas Eberstadt of the American Enterprise Institute, who reports, “Hardly any men who have dropped out say it is because they are helping with children or other family members.” Eberstadt goes on to note that a “care chasm” explains the stark contrast between women’s workforce participation in the United States and their participation rate in Europe. He explains that European countries with comprehensive family support policies have seen women’s labor force participation go up since 2000, while ours has plummeted. We need to demand that our legislators support policies for affordable child care, paid family leave, elder care support, and a living wage in the United States. Family support policies are good for all of us and for our economy.   Photo courtesy of Univ. of Salford. CC by 2.0    ]]>

Who Is a Feminist? What Is Intersectional Feminism?

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I became an active feminist in the 1960s and 1970s as part of the second-wave feminist movement. In some ways, what being a feminist means to me has never changed: being committed to making life better for women—all women. At the same time, my understanding of what feminism means has morphed and evolved over the years and is not the same as in the 1960’s and 1970’s. At that time, we white middle-class second wave feminists thought we were fighting to improve the lives of all women, but we were clueless about the issues of women who were not white, straight, and middle class. This cluelessness inflicted serious damage on the credibility of feminism, for good reason. Some of us, myself included, were slow learners. The seeds of distrust between middle-class white feminists and women of color were actually planted long long ago during the first wave of feminism. The white leaders of the fight to get the vote for women, the suffragists, did not allow the issues of black women onto their agenda. They decided to stay focused on the vote and would not include the abolition of slavery in their fight. The plea of Sojourner Truth, an African American woman who had been a slave, to the suffragists at their convention, “Ain’t I a woman, too?” summed up a challenge to the suffragists to be inclusive of black women’s issues in their women’s movement. This plea went largely unheeded. Understanding this history, I was not surprised that many women of color had a strong reaction when the January 21, 2017, Women’s March on Washington (and in three hundred other cities) was announced. Many women of color felt their issues and leadership were excluded by the organizers. While there were some missteps in the language and leadership of the march when it was first announced, these mistakes seem to have been corrected fairly quickly. Still, the damage was done for some who were too angry to participate. When I attended the march, though, I was pleased to see a wide range of issues represented by the marchers, who all felt like they belonged under the banner of feminism. I now understand that there are many feminisms, not just one, and there are both differences and commonalities among them. At the march I saw many signs held by women of all ages and races that said, “I am an intersectional feminist,” and I thought, “Yes! This represents how I think of feminism now.” For me, intersectional feminism means that in order to improve the lives of all women, we must understand the ways that our differences in social class, sexual orientation, immigration status, nationality of origin, race, ethnicity, gender identity, and other differences intersect with our gender to make some issues more important than others for different groups of women. For example, If I am a low-wage worker, earning a living wage and getting access to affordable child care is probably more important to me than closing the gender pay gap. If I am an African American woman, stopping the indiscriminate killing of black women and men by police officers and stopping the mass incarceration of black men probably would be more important than closing the gender pay gap. It’s not that the gender pay gap isn’t important, but we need to understand how the intersections of gender and other differences make our experiences and priorities as women different. We also need to be able to stand up for each other’s issues and speak up for each other’s priority struggles. All of our issues need to be on the change agenda to improve the lives of women. As an intersectional feminist, these are issues that I think belong on the change agenda that we must work on together:

  • Black Lives Matter—ending mass incarceration and the killing of black women and men by police
  • Protections for immigrant families who fear the breakup of families by deportation
  • Economic justice for low-wage workers who need a living wage—the fight for a $15 minimum wage
  • Affordable child care for all
  • Affordable healthcare for all
  • Reproductive freedom by having access to birth control and abortion
  • Freedom from sexual assault
  • Rights and protections for LGBTQQIA communities
  • Religious freedom and an end to discrimination against Muslims
  • Equal pay—ending all gender and other identity-related pay gaps
  • Passage of the Equal Rights Amendment and the Violence Against Women Act
  • End to all types of employment discrimination including discrimination based on gender, race, gender identity, and so on
I know that this list is incomplete, and it might be different for someone else. Are you an intersectional feminist? What does this mean to you? What issues are a priority for you?   Image courtesy of Lorie Shaull. CC by 2.0  ]]>