Month: July 2015

The Mother-Sister-Daughter Triangle: A Tool for Identifying Projections between Women

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The core roles of mother, sister, and daughter are universal influences in our development as women, and the triangle is an archetypal structure reflecting the interdependent aspects of these influences (see figure 1). It seems likely that this collective experience of women in one or more of these roles informs many of our relationships with other women. Every woman knows the experience of being a daughter. Although not all women have the experience of being a mother or a sister, most women hold some idealized image of mother and sister in their psyche. These experiences or idealizations are often so potent that we project them onto others. They can influence everyday behavior in individual women. The phenomenon of the mother-sister-daughter triangle becomes a lens through which our relationships with other women can be viewed, especially when we are trying to make sense of extreme reactions to another woman—positive or negative, adoration or detestation. To use the mother-sister-daughter lens effectively, you must have some understanding of where you might be caught in the triangle with the other woman to whom you are having a strong reaction. Does she remind you of your mother or sister or daughter? If you can see a connection between how this woman has behaved toward you and an early experience you had, you might come to feel less offended by her. As an example, I felt that a woman I had known professionally, Cheryl, had treated me unfairly, and she had not responded to my requests to discuss the offending incident at the time. Several years went by, and I was not happy to walk into a new organization and see her working there. I felt that I could not trust her because of what happened in the past, and I told other people not to trust her either. I kept my distance from her. I could not see that I was also behaving in an untrustworthy manner by making demeaning comments about her to others. I could only see that she was someone who had done me wrong. After some time in the same organization (and avoiding her), I learned about the mother-sister-daughter triangle in a women’s leadership training course, and I applied it to my relationship with Cheryl. I asked myself whom Cheryl reminded me of in my family. It took some time for me to realize that she reminded me of one of my sisters, who had tried to physically harm me when we were young. I had put Cheryl in the dangerous sister part of the triangle. As soon as I realized I had done that, an amazing thing happened. It was like a curtain lifted and I could see Cheryl for who she really was. I stopped feeling negative about her. We were never able to reconstruct exactly what had happened all those years ago, but she no longer felt untrustworthy to me. She turned out to be a very nice woman who was not my dangerous sister. This was a projection that I had put on her that was not actually about her at all.   An excerpt from my book, New Rules for Women, available at Amazon (http://www.amazon.com/dp/0982056982/).]]>

How to Stop Apologizing

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If you’re like me, you say “I’m sorry” way too often when you have nothing to be sorry about. Men apologize too, but recent studies suggest that women are 37 percent more likely to apologize than men. Sure, an apology may be in order when our behavior impacts someone negatively and in a way we hadn’t intended. For example, I recently upset a colleague when I interrupted her during a meeting with a client. I apologized sincerely. I regretted my actions and regretted upsetting her. But too often we say sorry when we have done nothing wrong. Sloane Crosley of the New York Times suggested that this behavior may stem from centuries of women lacking rights and having to be very indirect to survive. In fact, Mika Brzezinski, in her book, Knowing Your Value, shares current-day advice from many successful women about the need to “smile and be relentlessly pleasant” and to be “tough as nails and warm as toast” when negotiating for a raise or promotion. But none of these women suggest that apologizing is ever an effective negotiating tactic, or an effective way to communicate to get what you want—unless you are trying to mend a relationship. A recent article included this list of situations where it is common, and counterproductive, for women to apologize:

  • When asking for a raise or promotion you have earned
  • When asking for vacation time you have earned
  • When reminding someone to do something they said they would do, but didn’t
  • For having an opinion
  • For not responding to someone immediately
  • For having an emotional reaction to something
  • For not getting the dish you ordered at a restaurant
Here are some steps you can take to stop apologizing:
  1. Get clear about what you want before you ask. Many women are so focused on meeting the needs of others that they don’t know what their needs and wants are.
  2. Practice asking for what you want, or saying what you have to say, without apologizing.
  3. Be prepared with information about why you should get what you want. Be clear that you deserve this promotion or raise and present your accomplishments. Be prepared with alternatives if you don’t get what you first ask for, don’t ask yes or no questions, and don’t apologize for asking.
  4. Be direct. Make declarative statements about what you want or what your opinion is, without apologizing. Don’t raise your voice at the end of a sentence to imply you are asking a question instead of making a statement. Many women feel that it is rude to make statements, but your communication will actually be clearer and less confusing to others if you are direct.
  5. Be pleasant. There is rarely a time when being rude is either appropriate or effective. Think about it. If someone is rude to you when they ask for something from you, how motivated are you to get it for them? Being pleasant is useful for everyone but especially important for women. Remember, simply asking for what you want is not rude, so there is no need to apologize.
For many of us, apologizing is a habit and breaking a habit requires determination and practice. Make a pact with a friend or coworker to point out when you are apologizing unnecessarily. Becoming conscious of this behavior goes a long way toward stopping it and support helps. Are you ready to take the pledge to stop apologizing? Have you been successful in breaking this habit? Let me know what worked for you!   Image credit: Image courtesy of Stuart Miles at FreeDigitalPhotos.net]]>

Why Is It So Hard for Women in the Military to Fit In?

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Two million US women are now veterans. During the Iraq and Afghanistan wars, the United States military attempted the integration of women into the military in unprecedented numbers (15 percent of service members during these conflicts were women), opening combat and leadership roles to women for the first time. Yet, although women distinguished themselves as leaders and soldiers, Emily King of the Minnesota Women’s Press noted that “service women often feel disrespected and devalued, and many face discrimination.” Benedict Carey of the New York Times and King agree on two of the main factors that make life in the military so hard for women:

  • A sense of isolation for women that undermines their confidence and can lead to depression and suicide
  • The way the military treats sexual trauma, an experience that is more common for women than for men in the military
 

Isolation—Why Does It Happen?

The isolation women face in the military is not unlike what happens to women in other male-dominated industries and organizations, as described in my book, New Rules for Women: Revolutionizing the Way Women Work Together. As in other male-dominated organizations, women often see other women as their competition and do not support or bond with each other. King quoted military women who said, “Women generally don’t bond with other women,” and “There’s a sense of competition [between women] . . . fed by their superiors comparing them with other women rather than with their male peers.” While this dynamic of competition is not unique to the military, the impact on women under conditions of deployment and war may be especially severe. In addition, women in the military also have difficulty bonding with their male peers because they must all live together. Fear of rumors of romantic alliances, along with the potential misinterpretation of friendly gestures by a male peer, results in more isolation for women. It is not surprising, then, that their experience of exclusion has led to an alarming level of hopelessness and alienation felt among many women in the military and a resulting increase in the suicide rate for female soldiers during and after deployment. The rate of depression after deployment is also higher for women than men. The exception is for women who found companionship with other women while in the military.

Sexual Assault

King reported that according to government statistics, “About one in four women experience unwanted sexual contact in the military, ranging from inappropriate touching to rape.” Because reporting sexual assault is discouraged by the structure and procedures of the military, the percentages could be as high as three in four women. The chain of command system of determining guilt means that cases are not reported to civilian authorities, and a highly sexualized boy’s club culture means that perpetrators are seldom held accountable. Consequently, little support exists for those reporting sexual assaults. While Senator Kirsten Gillibrand, of New York, proposed a bill in 2014 that would move these cases out of military courts to prevent commanders from making decisions about prosecuting subordinates for rape and sexual assault, it did not pass in the Senate.

What Needs to Change?

The military needs to recognize the challenges faced by women that men do not face. To create a healthier and more supportive environment in which women can continue to excel without enduring the psychological and emotional damage that results from isolation and sexual assault, the military needs to make several changes:
  • Encourage supportive environments where women can bond and be supportive of each other. Organizations do this by promoting the formation and functioning of affinity groups.
  • Reward a wide range of leadership styles. As in corporations, while women can adopt a masculine leadership style, this style doesn’t play to the strengths of many women. Having to pretend you are someone you’re not, especially in the stressful context of military deployment, can take a toll.
  • Support passage and implementation of laws and policies that would move prosecution of sexual assault cases to civilian authorities to restore credibility and accountability.
Ultimately, we need more women in the senior ranks of the military, at the Joint Chiefs of Staff level, to get the changes that will allow everyone who desires a military career to thrive and bring their best to their service.   Image credit: Photo courtesy of US Army (http://www.army.mil)]]>

Our Discomfort with Powerful Women: What We Can Do

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I recently met a woman from India while we both waited for a train. The first question she asked me was, “Why have you never elected a woman leader in the United States, as we have done in India?” All I could say was, “That’s a good question.” She went on to ask, “Do you think Hillary Clinton will win the election this time? Is the United States ready yet for a woman leader?” I truthfully answered, “I really don’t feel confident that we are ready. The facts are not very encouraging—and I hope I’m wrong.” In a recent article in the New York Times, Bryce Covert cited these discouraging facts:

  • There has not yet been a woman elected to the White House.
  • The US Congress is less than 20 percent female.
  • In 2009, the year after Hillary Clinton conceded the nomination for president to Barack Obama, 13.5 percent of the top jobs in Fortune 500 companies were occupied by women. By 2013, that number rose to only 14.6 percent.
Covert goes on to note two troubling trends:
  • Women and minorities usually make it to corporate leadership in times of crisis.
  • They face backlash and added challenges once they get there that men don’t face.
Covert cited one study of large companies on the London Stock Exchange, which found that those companies who had put women on their boards “had just experienced consistently bad stock performance, while companies were generally stable before they appointed men.” Covert also cited a large study of all the promotions to chief executive at Fortune 500 companies over a fifteen-year period. The study found that “a company’s return on equity was consistently and significantly negative just before a woman or a minority got the job.” Because companies are commonly in crisis when women get the chance to take a senior leadership role, it is harder for women to succeed and more likely that they will be forced out and blamed for the problems. The second trend shows that once hired, women and minorities face challenges and forms of backlash that make success more difficult. Covert cited polling that shows both women and men prefer to have men in senior executive positions. (I have written in a previous article about the preference for male bosses.) In addition, Covert reported research on backlash against women when they act assertively at work. He noted that “female leaders are more likely to be called abrasive, strident, aggressive and even emotional.”  Women of color are also more likely to be called angry and militant when they act assertively. (Read more about this dynamic in another of my previous articles.)

What We Can Do to Help Pave the Way for Women Leaders

Because all change has to start with ourselves, we can take steps to fix these problems:
  1. Support women’s leadership in general. Remember, studies show that both women and men prefer having men as leaders, so we can reverse this trend by starting to be more supportive, in general, of women leaders at all levels and positions.
  2. Notice your own reflex reactions to quickly judge or feel uncomfortable with women leaders. I recently caught myself starting to be critical of a book by a well-known woman. I challenged myself to look for the value in the book, and I found plenty of value. Challenge yourself to ask, “What else could be true?” when you find yourself with an urge to negatively judge a woman.
  3. Whatever your political persuasion, challenge others when they judge a woman candidate as too aggressive, too ambitious, strident, or angry. These were many of the negative adjectives, often expressed by women, that were used to describe Hillary Clinton when she ran in 2008. Challenge people to speak about qualifications, facts, and issues, instead of personal characteristics.
Yes, we have work to do as a country to be ready to elect a female president, but by pushing through our unconscious bias and making conscious choices based on awareness, facts, and issues we can get ready to support women leaders. We can challenge ourselves and others to become aware of unconscious bias that stacks the deck against women leaders. Think about how important it is for girls to have more role models so that they are encouraged to aspire to be all they can be. Your decisions today will impact their future.   Image credit: Photo courtesy of Ralf Roletschek, Wikimedia Commons  ]]>

Knowing Your Value by Mika Brzezinski: A Book Review

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Knowing Your Value: Women, Money and Getting What You’re Worth, recounts her own painful experience of co-hosting the MSNBC political talk show Morning Joe with Joe Scarborough while he was paid fourteen times more than her. Brzezinski describes common mind-sets and missteps that got her into this frustrating and humiliating position—and kept her stuck there for a long time. She also shares tips from interviews with several successful women about how to get paid what you are worth.

Common Mistakes that Many Women Make

Brzezinski discovered that she was not alone in making these common mistakes:
  • Using ineffective negotiating strategies.
  • Accepting low pay for a new job, knowing it is not competitive, but taking it because you feel lucky to get the position.
  • Assuming that working hard to prove yourself will result in raises and promotions.
  • Not asking for what you’re worth.
  • Not owning your success and not taking credit for your accomplishments.
  • Accepting approval from a boss instead of money.
  • Valuing loyalty to a boss or organization instead of taking your career seriously—sometimes you have to quit and go someplace else to get more money and responsibility.
  • Accepting, or internalizing, beliefs that women are not as capable as men.

How to Get Paid What You Are Worth

Brzezinski interviewed several successful women, including Sheryl Sandberg, Valerie Jarrett, Tina Brown, Linda Babcock, Anna Quindlen, Arianna Huffington, and others, and shares many of their tips for getting paid what you’re worth, including the following advice:
  • Do not try to negotiate like a man because being assertive can work against a woman (one of the double binds we face). Instead, women need to communicate why the request is in the best interest of the organization. Document your achievements and state in clear terms what value you have brought to the organization.
  • One interviewee, Yahoo CEO Carol Bartz suggested that “the best way to get men to listen is to complement them.”
  • Linda Babcock, author of Women Don’t Ask, said, “When women go in to negotiate, they have to do it by being ‘relentlessly pleasant’ . . . with a big smile on your face.”
  • Anna Quindlen advised that when negotiating for a raise or promotion, “Women have to be tough as nails and warm as toast.” Not one or the other, but both at the same time.
  • Do your homework and come to the negotiating table with information and alternatives. Offer your boss a choice and never ask yes or no questions.
  • Don’t apologize or overexplain.
  • Be ready to walk.
I am glad to be able to report that Brzezinski does acknowledge in her book that the gender wage gap is the result of a systemic problem where women are institutionally undervalued and where unconscious bias creates barriers for women. At the same time she describes clearly the ways that we collude in being undervalued and underpaid when we enact mind-sets and utilize ineffective negotiating strategies that work against us in the masculine world of the workplace. We must stay conscious of the double binds that we face when negotiating—but there is solid advice in this book about how to get paid what we’re worth!]]>

Vision Statements and Codes of Conduct

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Sample vision statement and code of conduct

Vision statement The women of [this organization] are a community of high-performing women who support each other to realize our own potential and the potential of our teams and to provide exceptional service to our clients. Code of conduct To realize our vision, we

• Surface our friendship rules—we talk about our expectations • Stay present and engaged with each other, even in the face of disappointment • Give each other feedback about the impact of our behaviors • Are trustworthy—we transknit, but we do not gossip • Maintain confidences when asked to do so or else say we cannot • Celebrate and acknowledge each other’s achievements • Compete for rewards and resources while affirming our relationships • Engage in meaningful disagreement and listen to each other • Challenge ideas, not people • Help each other feel heard in meetings • Self-disclose to the degree we are each comfortable • Are authentic—we share where we are directly to each other • Ask ourselves, “What else could be true?” when we feel judgmental of another woman

  An excerpt from my book, New Rules for Women, available at Amazon (http://www.amazon.com/dp/0982056982/).]]>