workplace

Do You Work Too Many Hours?

by

Several of my coaching clients are trying to find a solution to the same challenge—they work so many hours a week that they have no time for relationships, friends, exercise, relaxation, or children. These clients are men and women in large corporations, academia, small businesses, and large and small nonprofits. Their stress levels are high, their sleep quality is poor, or their hours of sleep too few. They often love their work—but they are not happy with their lives. Does this sound familiar? Robin Ely of Harvard University and her colleagues Irene Padavic and Erin Reid of Florida State University and Boston University recently reported the results of a new study they conducted for a large consulting company. The company asked them to conduct the study to determine what they needed to do to retain, and increase promotions of, women. The researchers concluded that the problem is not a lack of family-friendly policies—it is a surge in the number of hours worked by both women and men. Ely explained, “The culture of overwork affects everybody.” Here are some startling facts about the current situation when it comes to work hours:

  • The number of hours worked has increased by 5 percent for high-wage earners over the last four decades.
  • The typical professional employee works 60–65 hours per week, although in some sectors, like finance, employees are expected to work 80–100 hours per week.
  • Long hours have become a status symbol in high-wage sectors.
  • A combination of globalization and technology has created the expectation of 24/7 availability for work.
  • In addition to creating an expectation of 24/7 availability, the use of technology can become an addiction that does not allow for a balanced life.
  • The number of hours worked by low-wage workers has increased by 20 percent over the past four decades
  • Low wages that have not increased as the cost of living has gone up (and, consequently, are not living wages) combined with unpredictable work schedules mean high stress for workers who have to juggle multiple jobs to make ends meet.

Study Findings

In their study, Ely, Padavic, and Reid found that men and women at the large consulting firm were equally unhappy about long work hours. But, interestingly, the women and men dealt with the pressure of long hours differently, with different consequences:
  • Women took advantage of flex-time or part-time policies, and stalled their careers.
  • Men suffered silently and complied with the expectations of long work hours, or they worked the schedule they wanted, without asking permission, with no career consequences. (This same strategy did not work for the women who tried it, however.)
The authors found two cultural assumptions behind these different outcomes:
  • Men are expected to be devoted to work, and it is assumed they are working even when they are not in the office.
  • Women are expected to be devoted to family, and it is assumed they are not working when they are not in the office—even when they are.

What You Can Do

Here are some steps you can take to fight the trend toward long work hours:
  • If you are a team leader, you may be able to create a team culture where people agree to rotate coverage for nights and weekends to give each other dedicated family or relaxation time when there is a need for someone to be on call.
  • You may be able to change the expectation that you are available 24/7 by announcing that you are not available outside the office, at least on some nights and weekends—or during vacations. If you are the boss, you can be a role model by not sending e-mails during off-hours.
  • You may be able to get your boss to prioritize your work and eliminate low-priority projects or reassign them to create a more manageable workload.
  • If a lot of your work requires travel for meetings, you may be able to use technology for meetings instead.
  • Working for a smaller organization may allow you more control over your work life. Some small law firms, medical practices, and nonprofits are committed to real work-life balance. The pay may be less, but the tradeoff may be worth it.
  • Join with others to put pressure on organizations, and governments, to pay a living wage for low-wage workers.
We can all be part of the solution to bring about reasonable work hours and schedules for everyone, but it can be hard to make changes on your own. It’s unlikely that organizations really need us to work all these hours, or that hard-working people can’t be paid a living wage. Start talking with your coworkers and see what you can figure out together.   Photo credit: Image courtesy of stockimages at FreeDigitalPhotos.net]]>

Career Aggression: What You Can Do to Stop It

by

  • Whom you talked to
  • What you noticed or heard
  • When you had each observation or conversation or learned a piece of information
    • The rule of thumb is to create a detailed record of who, what, and when as soon as you begin to feel that something might be going on that is directed at damaging you. Keep these notes with you and do not leave them lying on your desk or easily accessible in your desk because someone who might spread the information around or who might personally be involved in trying to damage you could see them. You will eventually bring this record with you to HR to provide facts for your case. Step 2: Do your homework. Research your organization’s Equal Employment Opportunity (EEO) statement, employee code of conduct, and harassment policy to understand your rights. Download them from the organization’s website, or obtain them from the Human Resources Department. Underline the sections that seem to cover your situation and add them to the folder of materials that you are keeping with you. Every organization has policies and statements that reflect its legal obligation to provide a work environment for all employees that is free from harassment and protects employees from working in a hostile work environment. If someone is trying to damage your career, that person is creating a hostile work environment for you. Your request for help to stop the unwelcome behavior directed at damaging your reputation and career will be taken more seriously when you can show you have done your homework and understand your rights as an employee. Step 3: Seek out a trusted advisor. It is important that you talk with someone whom you trust to have an unbiased view. This person can help you think through how you will proceed and help you put together your talking points if you are going to confront the aggressor or file an official complaint. You may know a person in HR whom you feel can be your trusted advisor and keep your conversations confidential until you decide what action you are going to take. If not, a trusted advisor can also be any of the following: (1) someone at work who can advise you (2) a family member who is not biased or emotionally involved, or (3) a professional, such as a clergy member or a therapist with whomyou have a good relationship. Step 4: Confront the career aggressor. If at all possible, confront your aggressor in front of a witness before you officially file a complaint. Plan your talking points with your trusted advisor, and confront your aggressor in a private setting with a witness at your side. The aggressor may admit that she has been acting to damage you, or she may not. In either case, record what happens in the conversation in your detailed notes, as well as any subsequent actions the person might take to try to threaten you to keep you from filing a complaint. Step 5: Have a confidential conversation with a management- or director-level HR person. Discuss filing a complaint and show the person your detailed record. Discuss steps to escalate your complaint to the next level and ask for her or his advice. It is your decision whether or not to take the next steps. If you decide to go forward with filing a formal complaint, the organization must conduct an investigation. Whether or not the organization is able to prove that the accused person did try to damage your career, this fluid process is very likely to stop the career aggression and restore your reputation. This process is summarized in table 9.
      Table 9. How to stop career aggression
    Step 1: Create a detailed record: who, what, and when. Step 2: Research the organization’s EEO statement, employee code of conduct, and harassment policy. Step 3: Seek out a trusted advisor. Step 4: Confront the career aggressor. Step 5: Speak with a director-level HR professional about filing a complaint.
        An excerpt from my book, New Rules for Women, available at Amazon (http://www.amazon.com/dp/0982056982/).]]>

    Women in Science: Myths and Facts

    by

    Why are there still so few women in the top levels of academic science despite equal numbers of women and men at the undergraduate and graduate levels? Let’s examine some myths and biases about women in the sciences and consider some facts that help explain the current situation. Then I’ll close with some good news!

    Myths and Biases about Women in Science

    In a recent article in The Chronicle of Higher Education, Joan C. Williams and Jessi L. Smith note that there are distinct patterns of gender bias that affect female scientists:
    1. The first pattern, which is also a myth, is the belief that women are less competent at science. The impact of this bias is that two-thirds of female scientists in a recent study reported a double standard when going for promotions. They had to provide more evidence of their skills than their male colleagues did to be seen as equally competent.
    2. Another pattern is a familiar double bind for women leaders in many sectors—walking the “tightrope” of being seen as too feminine to be competent or too masculine to be likable with very little room to maneuver between the two extremes. The authors quoted one of the women scientists at Massachusetts Institute of Technology as explaining, “To get ahead here, you have to be so aggressive. But if women are too aggressive, they’re ostracized, and if they’re not aggressive enough, they have to do twice the work [to prove themselves].” Three-fourths of the women in one study reported experiencing this double bind.
    3. A third pattern and myth is that if you are a mother, you cannot also be a high-achieving scientist. Williams and Smith explain that the operating bias is that to be a high-achieving scientist, you must be “tirelessly and single-mindedly focused on research” without the distractions of a family. In a recent survey, two-thirds of the female scientists reported experiencing this bias, and female scientists are more than twice as likely to be childless than American women in general. Can it be that talented women are opting out of academic leadership positions in the sciences and choosing other careers because the price to stay in science is too high?

    Training as a Scientist—Structural Barriers for Women

    Molecular biologist Sara Clatterbuck Soper offers some insights into the ways that gender bias impacts training opportunities for women scientists. In an article in the New York Times, she explains that training in the sciences resembles the medieval apprentice system—scientists must spend a lengthy period of time training in the lab of an established principle investigator who has near-absolute authority in hiring. This apprenticeship is the pathway to a senior position, and eventually to having your own lab. The problem is the leader’s near-absolute hiring authority. Clatterbuck Soper cites a 2014 study that found that male scientists more often hire other men for coveted training positions. This study reported that the more prominent the men, such as Nobel Prize winners, the larger the gender gap in hiring. The elite male professors in the study employed 24 percent female postdoctoral researchers compared with 46 percent in labs run by women, and 36 percent female graduate students compared to 53 percent in labs run by women. Because training in the sciences requires high-quality apprenticeship and mentoring and so few women are lab leaders, there is a shortage of training opportunities for aspiring women scientists. Clatterbuck Soper explains that women represent half of the graduate students in biosciences but only 21 percent of full professors.

    Good News

    What is the good news in all of this? Did you notice that half of all undergraduate and graduate students in science are women? That is good news, and it debunks the myth that women are not interested in the sciences. What is needed now is a change in the biases, attitudes, and practices that limit opportunities for talented women in the sciences.   Photo credit: Image courtesy of Photokanok at FreeDigitalPhotos.net]]>

    The Mother-Sister-Daughter Triangle: A Tool for Identifying Projections between Women

    by

    The core roles of mother, sister, and daughter are universal influences in our development as women, and the triangle is an archetypal structure reflecting the interdependent aspects of these influences (see figure 1). It seems likely that this collective experience of women in one or more of these roles informs many of our relationships with other women. Every woman knows the experience of being a daughter. Although not all women have the experience of being a mother or a sister, most women hold some idealized image of mother and sister in their psyche. These experiences or idealizations are often so potent that we project them onto others. They can influence everyday behavior in individual women. The phenomenon of the mother-sister-daughter triangle becomes a lens through which our relationships with other women can be viewed, especially when we are trying to make sense of extreme reactions to another woman—positive or negative, adoration or detestation. To use the mother-sister-daughter lens effectively, you must have some understanding of where you might be caught in the triangle with the other woman to whom you are having a strong reaction. Does she remind you of your mother or sister or daughter? If you can see a connection between how this woman has behaved toward you and an early experience you had, you might come to feel less offended by her. As an example, I felt that a woman I had known professionally, Cheryl, had treated me unfairly, and she had not responded to my requests to discuss the offending incident at the time. Several years went by, and I was not happy to walk into a new organization and see her working there. I felt that I could not trust her because of what happened in the past, and I told other people not to trust her either. I kept my distance from her. I could not see that I was also behaving in an untrustworthy manner by making demeaning comments about her to others. I could only see that she was someone who had done me wrong. After some time in the same organization (and avoiding her), I learned about the mother-sister-daughter triangle in a women’s leadership training course, and I applied it to my relationship with Cheryl. I asked myself whom Cheryl reminded me of in my family. It took some time for me to realize that she reminded me of one of my sisters, who had tried to physically harm me when we were young. I had put Cheryl in the dangerous sister part of the triangle. As soon as I realized I had done that, an amazing thing happened. It was like a curtain lifted and I could see Cheryl for who she really was. I stopped feeling negative about her. We were never able to reconstruct exactly what had happened all those years ago, but she no longer felt untrustworthy to me. She turned out to be a very nice woman who was not my dangerous sister. This was a projection that I had put on her that was not actually about her at all.   An excerpt from my book, New Rules for Women, available at Amazon (http://www.amazon.com/dp/0982056982/).]]>

    How to Stop Apologizing

    by

    If you’re like me, you say “I’m sorry” way too often when you have nothing to be sorry about. Men apologize too, but recent studies suggest that women are 37 percent more likely to apologize than men. Sure, an apology may be in order when our behavior impacts someone negatively and in a way we hadn’t intended. For example, I recently upset a colleague when I interrupted her during a meeting with a client. I apologized sincerely. I regretted my actions and regretted upsetting her. But too often we say sorry when we have done nothing wrong. Sloane Crosley of the New York Times suggested that this behavior may stem from centuries of women lacking rights and having to be very indirect to survive. In fact, Mika Brzezinski, in her book, Knowing Your Value, shares current-day advice from many successful women about the need to “smile and be relentlessly pleasant” and to be “tough as nails and warm as toast” when negotiating for a raise or promotion. But none of these women suggest that apologizing is ever an effective negotiating tactic, or an effective way to communicate to get what you want—unless you are trying to mend a relationship. A recent article included this list of situations where it is common, and counterproductive, for women to apologize:

    • When asking for a raise or promotion you have earned
    • When asking for vacation time you have earned
    • When reminding someone to do something they said they would do, but didn’t
    • For having an opinion
    • For not responding to someone immediately
    • For having an emotional reaction to something
    • For not getting the dish you ordered at a restaurant
    Here are some steps you can take to stop apologizing:
    1. Get clear about what you want before you ask. Many women are so focused on meeting the needs of others that they don’t know what their needs and wants are.
    2. Practice asking for what you want, or saying what you have to say, without apologizing.
    3. Be prepared with information about why you should get what you want. Be clear that you deserve this promotion or raise and present your accomplishments. Be prepared with alternatives if you don’t get what you first ask for, don’t ask yes or no questions, and don’t apologize for asking.
    4. Be direct. Make declarative statements about what you want or what your opinion is, without apologizing. Don’t raise your voice at the end of a sentence to imply you are asking a question instead of making a statement. Many women feel that it is rude to make statements, but your communication will actually be clearer and less confusing to others if you are direct.
    5. Be pleasant. There is rarely a time when being rude is either appropriate or effective. Think about it. If someone is rude to you when they ask for something from you, how motivated are you to get it for them? Being pleasant is useful for everyone but especially important for women. Remember, simply asking for what you want is not rude, so there is no need to apologize.
    For many of us, apologizing is a habit and breaking a habit requires determination and practice. Make a pact with a friend or coworker to point out when you are apologizing unnecessarily. Becoming conscious of this behavior goes a long way toward stopping it and support helps. Are you ready to take the pledge to stop apologizing? Have you been successful in breaking this habit? Let me know what worked for you!   Image credit: Image courtesy of Stuart Miles at FreeDigitalPhotos.net]]>

    Why Is It So Hard for Women in the Military to Fit In?

    by

    Two million US women are now veterans. During the Iraq and Afghanistan wars, the United States military attempted the integration of women into the military in unprecedented numbers (15 percent of service members during these conflicts were women), opening combat and leadership roles to women for the first time. Yet, although women distinguished themselves as leaders and soldiers, Emily King of the Minnesota Women’s Press noted that “service women often feel disrespected and devalued, and many face discrimination.” Benedict Carey of the New York Times and King agree on two of the main factors that make life in the military so hard for women:

    • A sense of isolation for women that undermines their confidence and can lead to depression and suicide
    • The way the military treats sexual trauma, an experience that is more common for women than for men in the military
     

    Isolation—Why Does It Happen?

    The isolation women face in the military is not unlike what happens to women in other male-dominated industries and organizations, as described in my book, New Rules for Women: Revolutionizing the Way Women Work Together. As in other male-dominated organizations, women often see other women as their competition and do not support or bond with each other. King quoted military women who said, “Women generally don’t bond with other women,” and “There’s a sense of competition [between women] . . . fed by their superiors comparing them with other women rather than with their male peers.” While this dynamic of competition is not unique to the military, the impact on women under conditions of deployment and war may be especially severe. In addition, women in the military also have difficulty bonding with their male peers because they must all live together. Fear of rumors of romantic alliances, along with the potential misinterpretation of friendly gestures by a male peer, results in more isolation for women. It is not surprising, then, that their experience of exclusion has led to an alarming level of hopelessness and alienation felt among many women in the military and a resulting increase in the suicide rate for female soldiers during and after deployment. The rate of depression after deployment is also higher for women than men. The exception is for women who found companionship with other women while in the military.

    Sexual Assault

    King reported that according to government statistics, “About one in four women experience unwanted sexual contact in the military, ranging from inappropriate touching to rape.” Because reporting sexual assault is discouraged by the structure and procedures of the military, the percentages could be as high as three in four women. The chain of command system of determining guilt means that cases are not reported to civilian authorities, and a highly sexualized boy’s club culture means that perpetrators are seldom held accountable. Consequently, little support exists for those reporting sexual assaults. While Senator Kirsten Gillibrand, of New York, proposed a bill in 2014 that would move these cases out of military courts to prevent commanders from making decisions about prosecuting subordinates for rape and sexual assault, it did not pass in the Senate.

    What Needs to Change?

    The military needs to recognize the challenges faced by women that men do not face. To create a healthier and more supportive environment in which women can continue to excel without enduring the psychological and emotional damage that results from isolation and sexual assault, the military needs to make several changes:
    • Encourage supportive environments where women can bond and be supportive of each other. Organizations do this by promoting the formation and functioning of affinity groups.
    • Reward a wide range of leadership styles. As in corporations, while women can adopt a masculine leadership style, this style doesn’t play to the strengths of many women. Having to pretend you are someone you’re not, especially in the stressful context of military deployment, can take a toll.
    • Support passage and implementation of laws and policies that would move prosecution of sexual assault cases to civilian authorities to restore credibility and accountability.
    Ultimately, we need more women in the senior ranks of the military, at the Joint Chiefs of Staff level, to get the changes that will allow everyone who desires a military career to thrive and bring their best to their service.   Image credit: Photo courtesy of US Army (http://www.army.mil)]]>

    Our Discomfort with Powerful Women: What We Can Do

    by

    I recently met a woman from India while we both waited for a train. The first question she asked me was, “Why have you never elected a woman leader in the United States, as we have done in India?” All I could say was, “That’s a good question.” She went on to ask, “Do you think Hillary Clinton will win the election this time? Is the United States ready yet for a woman leader?” I truthfully answered, “I really don’t feel confident that we are ready. The facts are not very encouraging—and I hope I’m wrong.” In a recent article in the New York Times, Bryce Covert cited these discouraging facts:

    • There has not yet been a woman elected to the White House.
    • The US Congress is less than 20 percent female.
    • In 2009, the year after Hillary Clinton conceded the nomination for president to Barack Obama, 13.5 percent of the top jobs in Fortune 500 companies were occupied by women. By 2013, that number rose to only 14.6 percent.
    Covert goes on to note two troubling trends:
    • Women and minorities usually make it to corporate leadership in times of crisis.
    • They face backlash and added challenges once they get there that men don’t face.
    Covert cited one study of large companies on the London Stock Exchange, which found that those companies who had put women on their boards “had just experienced consistently bad stock performance, while companies were generally stable before they appointed men.” Covert also cited a large study of all the promotions to chief executive at Fortune 500 companies over a fifteen-year period. The study found that “a company’s return on equity was consistently and significantly negative just before a woman or a minority got the job.” Because companies are commonly in crisis when women get the chance to take a senior leadership role, it is harder for women to succeed and more likely that they will be forced out and blamed for the problems. The second trend shows that once hired, women and minorities face challenges and forms of backlash that make success more difficult. Covert cited polling that shows both women and men prefer to have men in senior executive positions. (I have written in a previous article about the preference for male bosses.) In addition, Covert reported research on backlash against women when they act assertively at work. He noted that “female leaders are more likely to be called abrasive, strident, aggressive and even emotional.”  Women of color are also more likely to be called angry and militant when they act assertively. (Read more about this dynamic in another of my previous articles.)

    What We Can Do to Help Pave the Way for Women Leaders

    Because all change has to start with ourselves, we can take steps to fix these problems:
    1. Support women’s leadership in general. Remember, studies show that both women and men prefer having men as leaders, so we can reverse this trend by starting to be more supportive, in general, of women leaders at all levels and positions.
    2. Notice your own reflex reactions to quickly judge or feel uncomfortable with women leaders. I recently caught myself starting to be critical of a book by a well-known woman. I challenged myself to look for the value in the book, and I found plenty of value. Challenge yourself to ask, “What else could be true?” when you find yourself with an urge to negatively judge a woman.
    3. Whatever your political persuasion, challenge others when they judge a woman candidate as too aggressive, too ambitious, strident, or angry. These were many of the negative adjectives, often expressed by women, that were used to describe Hillary Clinton when she ran in 2008. Challenge people to speak about qualifications, facts, and issues, instead of personal characteristics.
    Yes, we have work to do as a country to be ready to elect a female president, but by pushing through our unconscious bias and making conscious choices based on awareness, facts, and issues we can get ready to support women leaders. We can challenge ourselves and others to become aware of unconscious bias that stacks the deck against women leaders. Think about how important it is for girls to have more role models so that they are encouraged to aspire to be all they can be. Your decisions today will impact their future.   Image credit: Photo courtesy of Ralf Roletschek, Wikimedia Commons  ]]>

    Vision Statements and Codes of Conduct

    by

     

    Sample vision statement and code of conduct

    Vision statement The women of [this organization] are a community of high-performing women who support each other to realize our own potential and the potential of our teams and to provide exceptional service to our clients. Code of conduct To realize our vision, we

    • Surface our friendship rules—we talk about our expectations • Stay present and engaged with each other, even in the face of disappointment • Give each other feedback about the impact of our behaviors • Are trustworthy—we transknit, but we do not gossip • Maintain confidences when asked to do so or else say we cannot • Celebrate and acknowledge each other’s achievements • Compete for rewards and resources while affirming our relationships • Engage in meaningful disagreement and listen to each other • Challenge ideas, not people • Help each other feel heard in meetings • Self-disclose to the degree we are each comfortable • Are authentic—we share where we are directly to each other • Ask ourselves, “What else could be true?” when we feel judgmental of another woman

      An excerpt from my book, New Rules for Women, available at Amazon (http://www.amazon.com/dp/0982056982/).]]>