Sexual Harassment at McDonald’s: Workers Demand Protection

Sexual assaults perpetrated by men in high-profile positions have garnered a lot of attention in the news lately. Acknowledging and supporting efforts by low-wage restaurant workers to draw awareness to the lack of safe working conditions is also important. Rachel Abrams of the New York Times reports that for the first time in more than a century, hundreds of restaurant workers employed by McDonald’s went on strike in several cities to demand that the largest fast-food chain in the country do more to combat sexual harassment. Shouting “Hold your burgers, hold your fries, keep your hands off my thighs” or covering their mouths with blue duct tape with “MeToo” written on it, workers protested hostile work environments. Employees described being “trapped” by managers making unwanted advances, being groped by customers, and facing retaliation from supervisors when they complained. Abrams explains that low wage restaurant workers represent a large segment of the US workforce and are typically young people and women, groups that are particularly vulnerable to sexual harassment. Fight for $15, an affiliate of the Service Employees International Union, is working to organize and advocate for better pay and working conditions for low-wage workers. The striking employees want McDonald’s to institute stronger policies to protect workers in their fourteen thousand stores in the United States. Their demands include

  • Better training programs for all workers on sexual harassment laws and policies
  • More effective mechanisms to report complaints
  • A corporate committee dedicated to addressing sexual harassment issues
These demands seem basic and reasonable, but Abrams explains that major companies in the fast-food industry often do not feel responsible for bad behavior at individual locations operated by independent franchisees. She cites Mary Joyce Carlson, a Fight for $15 lawyer, who noted that McDonald’s dictates everything from menu boards to hiring practices, so the company can also adopt and enforce policies to identify and prevent sexual harassment. Five steps that McDonald’s can take immediately are
  1. Provide training to workers, and not just to supervisors, on the laws so they know their rights.
  2. Establish multiple mechanisms for reporting sexual harassment, and commit resources to ensure complaints are responded to quickly, making sure that sexual harassment complaint hotlines are staffed and that people who call get help.
  3. Create policies and procedures to protect workers from retaliation.
  4. Train workers on company policies and procedures to prevent harassment of all types.
  5. Listen to workers. Involve them in designing policies and procedures.
Sexual harassment is not about sex—it is about the abuse of power. We must do more as a society to protect vulnerable workers.     Photo courtesy of virginiaretail (CC BY 2.0)]]>

California Passes New Legislation to Put More Women on Boards: Why This Matters

Patrick McGreevy of the Los Angeles Times writes that in August 2018, the California legislature passed a bill, approved on a 23–9 vote, requiring firms based in the state to include women on their boards. This bill mandates publicly held corporations in California to have at least one woman by 2019. By 2021, at least two women will be required for boards with five or fewer directors, while at least three will be required for boards of six or more. The coauthors of this bill, state senator Hannah-Beth Jackson and senate leader Toni Atkins, explained that because only 15 percent of the directors of public corporations in California are women, while women make up 52 percent of the state’s population, women’s interests are not adequately represented on boards. In an earlier post, I wrote about the benefits of diversifying boards:

  • Boards set long-term direction and policies, including those that create family-friendly workplaces.
  • Boards are in charge of hiring and firing CEOs. Research shows that people tend to hire others like them. With few women and minorities on boards, talented women and minorities may be overlooked for CEO roles, keeping the glass ceiling in place.
  • Companies with more diverse boards pay higher dividends and enjoy more stable stock prices.
McGreevy notes that Senators Jackson and Atkins agree that having more women on boards will benefit the economy. The senators also stated, “We are not going to ask anymore. We are tired of being nice. We are tired of being polite. We are going to require this [change].” Vanessa Fuhrmans and Alejandro Lazo of the Wall Street Journal explain that “the U.S. has no federal requirement for female representation on company boards and no other U.S. state has successfully pushed such a mandate.” In contrast, the Guardian reports that the European Union has proposed that boards increase female directors to as high as 40 percent, following similar mandates in several other European countries. This follows a trend in the EU, where the number of women on the boards of the largest companies more than doubled between 2005 and 2015. Once again, California leads the way for the United States. Change doesn’t happen without pressure and legislation. Those with a vested interest in maintaining the status quo will do so—unless they have no choice. Electing women to public office will keep moving us forward. What other legislative goals might improve representation for women in the corporate workplace?   Photo courtesy of rawpixel.com.]]>

Why Men Don’t Get Interrupted

Abundant research shows that women really do get interrupted more and men really do talk more in the workplace. In a previous post, I summarized several studies reporting relevant research findings. In a new, more personal report in the New York Times, Thomas Page McBee, a transgender man, provides a unique opportunity to learn from his experience. He describes how the dynamics began to change dramatically for him at work. He transitioned from female to male, and his voice deepened from testosterone treatments. McBee began his transition to male at the age of thirty-one and moved to a new city and job at about the same time. He explains that his mother, a scientist and executive at General Electric, talked frequently with him and his sister as they were growing up about the challenges she faced as a professional woman. While still living in a female body as an adult, McBee notes that his high, sharp voice “made me invisible. I was frequently interrupted and talked over, especially by men, especially at work. I had to fight harder to make a point. . . . I was sometimes squeezed into silence.” Soon after he began his transition and testosterone injections, he was startled to discover that a privilege of his male body and deep voice was that he could “silence an entire room just by opening my mouth.” Specifically, McBee reports that

  • People didn’t just listen when he spoke, they leaned in.
  • Salesmen were oddly subservient.
  • When he would join a group of women engaged in lunchtime banter, the entire conversation would halt.
  • He could hold an entire meeting hostage as he worked through a half-formed idea. He began to wonder if he was “mansplaining” as he caught himself rambling. Previously, before transitioning, he “might not have had the confidence to even volunteer a thought without rehearsing it first.”
Thinking of his mother, McBee says he started to contemplate the choice he had about the kind of man he wanted to be. He began by “tallying the evidence” of whom he was interrupting (women, by a three-to-one margin), whose emails he responded to quickly (men), and whose opinions he was less likely to push back on (men). McBee reports that after asking for feedback, he made the following changes:
  • He added a round-robin process in his staff meetings to make sure everyone on his team got a chance to speak.
  • He made it a practice to highlight the accomplishments of female coworkers to his supervisor.
  • He acknowledged the invisible labor that women often contribute, such as organizing birthday celebrations and making coffee.
  • He amplified the ideas of women in meetings and made sure they got credit for their ideas.
  • He made coffee.
McBee closes his article by reflecting on the value of both his old and new gender cultures; his goal is to keep the best of both. Which of McBee’s practices are used in your organization? What else does your organization do to support women?   Photo courtesy of mconnors.]]>

What Happens after #MeToo? Will Anything Change for Women?

The #MeToo movement over the past year opened up a wound in our society and allowed women (and some men) to exhale—to tell their stories of sexual abuse by powerful men and be believed—and see powerful men be held accountable by losing their jobs. But many of these powerful men are starting to reemerge as though nothing happened. Is this going to be like the Catholic Church moving predator-priests around from parish to parish to protect them at the expense of vulnerable parishioners? Is society going to continue to fail women and go back to protecting powerful men? Jennifer Weiner of the New York Times notes that “one by one, like bad dreams, the #MeToo men have come back from the allegations against them, having suffered . . . the equivalent of a misbehaving child’s timeout.” Here are some examples of #MeToo men reemerging:

  • Aparna Nancherla of the New York Times writes about comedian Louis C. K., accused by five women of sexual misconduct by masturbating in front of them, who decided that enough time had passed for his second chance when he appeared, unannounced, at a comedy club in New York City roughly nine months after the accusations. Once on stage, he never mentioned the allegations against him or apologized to his victims. Nancherla notes, “The women who came forward as victims of Louis C. K. had nothing to gain except to be bullied, ridiculed, and insulted.” In many cases, their careers were damaged and they did not get a second chance.
  • Nathaniel Popper writes that in the tech industry, the founder of Social Finance (SoFi), Mike Cagney, was ousted in September 2017, by his board for committing sexual misconduct, lying to his board, and fostering a pervasive hostile work environment in his company. Just four months later, two SoFi board members invested $17 million in his new start-up company. Popper notes that other Silicon Valley entrepreneurs and investors who lost their jobs in the #MeToo movement have also rebounded. He cites Joan C. Williams, a professor at the University of California Hastings College of Law, as saying that investors only care about making money and not about the employees who will be hurt by the toxic cultures these abusers create.
  • Accused harassers who also hold public office are hoping that voters will forget and will reelect them for office. Julie Turkewitz and Alan Blinder of the New York Times write about sexual harassers running for state office in Arizona, Washington state, Kentucky, Pennsylvania, and Wisconsin who have been accused by long lists of women. All of them are running again. The authors note that while some have apologized, others have not. Even those who apologized feel that all should be forgiven and the slate wiped clean—even though in some cases behaviors have not changed.
  • In the case of retired federal appeals court judge Alex Kozinski, more than a dozen women accused him of sexual harassment and other misconduct. Leah Litman, Emily Murphy, and Katherine H. Ku, writing for the New York Times report that the judge retired before the investigation could be completed and the investigation was dropped. Because no formal finding of guilt occurred, the retired judge discounts the allegations and has never addressed them. He receives his federal pension and is now planning to teach—where vulnerable law students will be easy prey for him.
Michelle Goldberg of the New York Times notes that for the most part, the powerful men who are reemerging have not grappled with the pain and embarrassment they have caused to women. She notes, “I feel sorry for a lot of these men, but I don’t think they feel sorry for women or think about women’s experience much at all.” I agree. I fear that nothing is really going to change in our society unless these actions are taken:
  • Men need to do some serious reflection together about why women are so furious with them.
  • Men must offer ideas about how to make things better and play an active role in confronting other men (young and old) about their disrespectful behavior toward women.
  • All of us need to take action when we hear rumors about inappropriate behavior by a friend or colleague. Confront your friend or colleague about what you have heard.
  • Men who have been accused of serious misconduct must be held accountable and reckon with the past as they move forward.
  • Institutions must consistently acknowledge the past accusations against a person who has been given a public platform, or we risk failing women again.
We must not go back to silencing women and sweeping sexual harassment under the rug.   Photo by Concha Rodrigo on Unsplash]]>