When You Are the Only Woman: New Research

Not long ago a new client, Isabelle, came to me to discuss feeling confused and lost about how to be a woman leader. She had most recently worked for a Global Health NGO as the only woman on the senior management team and had taken a strong stand for promoting a woman in the organization to fill a senior-level vacancy. All her male peers wanted to hire a man from the outside. Isabelle argued that the woman was at least as qualified and that the organization needed more diversity in its leadership ranks. Finding no support among her male colleagues, she went over their heads to her boss’s boss and got his support for promoting the woman. Her own boss, who had disagreed with her, wrote a negative performance review for Isabelle’s permanent HR file, stating that she was biased and discriminated against men. He also wrote that she was too aggressive and not a team player. Isabelle felt that she had won the battle but lost the war. A short time later, she left the organization. When she came to me, she was filled with self-doubt about her leadership abilities and was unsure if she ever wanted to work in a male-dominated organization again. Many women find themselves in Isabelle’s position as the only woman on a team. Rebecca Greenfield of the Boston Globe reports on a new study from LeanIn.org and McKinsey & Co. on a group of women called “Onlys,” defined as those who are often or always the only female in the room at work. In a survey of more than sixty-four thousand employees in 279 US companies, the research found that one in five women put themselves in the Only category. The number rises to 40 percent for women in senior or technical roles. Survey participants reported facing more challenges in organizations as Onlys than other women:

  • Half of the Onlys say they need to provide more evidence of their competence than others do.
  • Onlys are twice as likely to be mistaken for someone more junior.
  • They are almost twice as likely to be subjected to demeaning comments.
  • They are twice as likely to report being sexually harassed at some point in their careers.
The situation is worse for Onlys who are women of color, half of whom report that they are often the only person of their race in work settings and are subject to more scrutiny and exclusion than white women. The LeanIn-McKinsey survey results also disproved a myth often offered to explain why there are so few women in senior-level positions in organizations: women do not want to be senior leaders. The LeanIn-McKinsey survey found:
  • Almost half of the Onlys say they want the top job in their organizations.
  • Of the Onlys surveyed, 80 percent say they want promotions.
While ambition is not lacking for Onlys, the article also states that “being an Only ‘takes a physical and emotional toll.’” Like Isabelle, Onlys are less likely to stay in their organizations. Greenfield explains that the benefits of diversity for organizations do not kick in with tokenism, which is diluted diversity. Other studies have shown that the barriers and double binds that women face in organizations do not change unless women constitute a majority of leadership. Some research on barriers and double binds include the following:
  • Women are given more negative performance reviews with more negative personality criticisms.
  • Women get interrupted more and then are criticized for not talking enough in meetings.
  • Women must walk a tightrope between being effective versus likeable and too feminine versus not feminine enough.
It is important that we understand the stress and distress for women who are Onlys in organizations. Onlys can easily become exhausted both physically and emotionally and begin to doubt themselves—and they often leave organizations. Even when there are some supportive male colleagues and mentors in their lives, women who are Onlys seldom have the support of other women who are also Onlys—because they are isolated from other women by definition. It is critical that women become aware of the Only phenomenon and join together with other women who share their experience by seeking out professional networking groups or forming their own. A support group of women can become a place for grounding and strategizing—and staying focused on your goals. If you are an Only, what has worked for you?   Photo courtesy of U.S. Embassy Kyiv Ukraine (CC BY-ND 2.0)  ]]>

Diversity Improves Performance: New Research Findings

Exciting new research reported in the New York Times from Columbia University and the University of Texas provides much needed evidence that racial and ethnic diversity on teams improves performance. While I have always felt the truth of this finding from my own experiences, it is good to see empirical evidence that supports the practice of inclusion. This new research, added to other studies showing that gender diversity also improves performance, should encourage more intentional inclusion of race and gender diversity on teams and in classrooms. The new study on racial and ethnic diversity was conducted in both the United States and in Singapore. Participants were assigned to either homogeneous or diverse groups to make decisions on the sales value of stocks. To ensure that any differences in outcomes were the results of diversity and not culture or history, diverse groups in the United States included whites, Latinos, and African-Americans. In Singapore, the diverse groups were Chinese, Indian, and Malay. The authors report that the findings were “striking.” The decisions of the diverse groups were 58 percent more accurate, and the more time they spent interacting in diverse groups, the more their performance improved. In contrast, the homogeneous groups in both the United States and in Asia were more likely to copy others and spread mistakes. The authors suggest that the homogeneous groups seemed to “put undue trust in others’ answers, mindlessly imitating them. In diverse groups, across ethnicities and locales. . . . diversity brought cognitive friction that enhanced deliberation.” In other words, the presence of diversity produced better outcomes due to the following:

  1. Better and deeper critical thinking. The presence of cognitive friction might mean that people work harder to examine their own assumptions and deepen their reflections in the presence of conflicting opinions and information.
  2. More engagement with different perspectives. Different perspectives bring new ideas, and working harder to understand a different perspective can bring about a change in position.
  3. Better error detection. Deeper critical thought and engagement provide more opportunity for errors to be revealed.
  4. Less groupthink. Individuals are more likely to form their own opinions in diverse teams than to just follow along with those like them.
Studies on gender diversity in teams, reported in an earlier article, found that gender-balanced offices produced 41 percent more revenue than single-sex offices. The factors that might account for higher performance in gender-balanced teams are probably similar to those accounting for higher performance in racially diverse teams:
  1. More voice for everyone. When there are roughly equal numbers of women and men on a team, it is more likely that both women and men will be able to get their ideas heard and be able to influence the culture of the team.
  2. More perspectives. A diversity of perspectives is bound to result in better decisions and solutions and help avoid groupthink.
  3. More skills. A broader range of skills and experience is available in diverse teams which could contribute to better results.
Given these findings, shouldn’t all work teams, leadership teams, and classrooms strive to be intentionally diverse? We can all benefit from diversity.     Image courtesy of Ambro at FreeDigitalPhotos.net]]>

Could Subtle Gender Bias Be Holding You Back? How to Recognize and Overcome It

gender wage gap, which indicate that women make somewhere between 62 percent and 77 percent compared with the wages of male colleagues who do the same work (and the wage gap is much worse for women of color), but they don’t think the same could be happening to them. But gender bias can be subtle and hard to recognize. Are any of the scenarios below familiar to you? If so, gender bias may be working against you.

  • Recently a woman came to me for coaching because her boss told her that she needed to smile more to get promoted. She wanted me to help her learn to smile more, but she was bewildered about what this feedback really meant.
  • Another woman came for coaching because her supervisor gave her a mediocre performance review, calling her “indecisive” because she spent too much time “coddling” her team by asking for their input on decisions—yet her results were very strong.
  • Yet another woman recently came for coaching about how to get promoted. She had been with her large company for more than twenty-five years. She wanted to become a senior leader and had done everything her mentors suggested to prepare herself, yet in more than ten years she had been offered nothing more than lateral job changes while men all around her were moving up. When she asked why she was not moving up, she was told she lacked “executive presence” with no useful guidance about what she needed to do differently.
Each of these cases could be explained away as deficiencies that the individual women needed to fix. In fact, both my professional experience and a lot of recent research show that these women are probably being held back by common biases and assumptions present in many organizations. These biases are subtle and hard to see, but they can have a significant impact on women’s careers, self-confidence and pay level. Could subtle biases be holding you back? Here are some techniques that may help:
  • Smile more. Do we really have to smile more? Unfortunately, the answer is yes, for now. The subtle bias usually operating in this feedback has to do with the difficulty women have being perceived as both competent and likeable, discussed by Sheryl Sandberg as “the likeability factor. To overcome this bias, educate yourself about gender bias in the workplace and keep conversations with your boss focused on your results. Document your results and remind your boss about them from time to time—while smiling. Networking with other women and having a “safe setting” where you can share experiences, feedback, and best practices is important too.
  • Exercise collaborative leadership. The ability to build and utilize teams is a strength women should feel proud of and leverage. The command/control leadership style that is rewarded in most organizations is not the only style that produces results but is often the only style that gets rewarded. Share some reading materials about gender style differences with your boss and challenge him or her to consider supporting diverse leadership styles. Start a book club with both female and male colleagues to discuss gender style and leadership style differences and work together to encourage the organization to recognize and reward a broader range of leadership styles.
  • Demonstrate executive presence. Promotion decisions based on “lack of executive presence” for women often reflect a gender bias in organizations—men are more comfortable “tooting their own horns” about their accomplishments and nominating themselves for assignments and promotions for which they may not even be qualified. Women hesitate to do the same or underplay their accomplishments, which can be interpreted as lacking executive presence. As women, we can learn to be more self-promoting. We can also agree to promote each other to senior leaders.
If we educate ourselves about gender bias, we will be more likely to recognize it when we experience it and to know whether feedback is useful or not. We also need the support of other women so that we can share best practices for dealing with subtle workplace bias. And we need the support of male colleagues who understand how subtle gender bias operates. With awareness, action, and support we can overcome these barriers that hold us back. Have you encountered subtle gender bias at work? Have you found ways to overcome it?]]>